Terms of Service

These Terms of Use (“Terms” or “Agreement”) apply to your use of any of our websites, mobile apps, products, or services (our “Services”). These Terms apply to anyone who accesses our Services, whether as registered users or guests (each a “Member” or “you”), and is an agreement between you and Visual Supply Company (“HireAcross”).

We’ve removed as much legal language as possible from these Terms to make it easier for you to understand your rights and obligations regarding our Services. Since these Terms do form a binding legal agreement between you and HireAcross, however, we have to include some legal language in certain provisions. Please read these Terms carefully.

By using our Services, you agree:

  • to our collection and use of personal data as described in our Privacy Policy.

Arbitration Notice: These Terms describe how claims between you and HireAcross will be resolved. With limited exceptions, disputes must be submitted to binding and final arbitration. You may pursue claims and seek relief against us only on an individual basis, and not as a plaintiff or class member in any class action. You also waive your right to resolve claims in court proceedings and to a jury trial. You may opt out of the Arbitration Agreement as explained below in more detail.


There are some ground rules you must follow that are intended to protect the HireAcross community. If you do not agree to these Terms, then you can choose to not use our Services. Service Rules. Be reasonable and responsible. Don’t do anything that could harm our Members, HireAcross, or our Services. When using our Services, you are responsible for your interactions with others. For example, don’t do any of the following while using our Services:

  • Harm others (including impersonating or violating another’s rights or collecting anyone else’s personal information; sending spam, chain letters, or other unsolicited communications);
  • Use, copy, make derivatives of, distribute or exploit our Services for any commercial or competitive purpose (including “scraping” to gather information or content; decompiling or reverse engineering our Services; or framing or using similar techniques to include any HireAcross Marks or our Services);
  • Attempt any technological attack (including accessing information regarding our Services’ underlying infrastructure; causing a large load on our infrastructure, such as through “robots,” “spiders,” and other automated systems; interfering with our Services; bypassing measures we use to restrict access to our Services; accessing or deciphering any unauthorized content or transmissions; or uploading viruses, worms, or other harmful agents); or
  • Use our Services for any fraudulent purpose or purpose prohibited by these Terms or any laws.

Eligibility. You must be at least 13 years old to use our Services and legally agree to and comply with these Terms. If your HireAcross account or access to our Services is discontinued by us due to your violation of these Terms, you may not access or use our Services. This includes re-registering with us or accessing our Services through use of a different account name or otherwise.

HireAcross Account. To access our Services, you’ll need to create your own HireAcross account (“Account”). You can control your Member profile and your interactions with our Services on your “Account Settings” page. When creating your Account, you must:

  • provide and keep updated accurate and complete information;
  • keep your Account secure (don’t give others access and use strong and secure passwords);
  • notify us immediately of any unauthorized use of your Account; and
  • not use another person’s Account without permission.

Aside from the rights you have in your content as described below, your Account is owned by HireAcross, which means you have no ownership or other rights in or to your Account.

Third-Party Accounts. You can register your Account using a valid third-party account (a “Third-Party Account”) through a single sign-on option we may provide and by providing us access to such Third-Party Account. If a Third-Party Account or associated service becomes unavailable, or our access is terminated by you or the third-party service provider, then your Account and your content in such Third-Party Account will no longer be available through our Services. We aren’t responsible for any content or personal information such third-party service providers may provide us that are in violation of your privacy settings for such accounts.

Interactions with Other Members and Their Member Content. You are solely responsible for your interactions with other Members and Member Content. We are not liable for any interactions between you and other Members or Member Content.

Changes to Our Services. We reserve the right to change our Services, including the availability of certain features and the pricing for our Services at any time at our sole discretion.


We are a Member-centric platform and we respect Member rights to the content you and others create. These Terms provide us certain license rights to the content you create, post, or distribute on our Services so we can provide and promote our Services and business (for example, feature your content on our website, our HireAcross Collection or in HireAcross Challenges or share on our social channels) to you and others. You are responsible for your content and actions on our Services. Be respectful and responsible.

Member Content. Our Services allow Members to post, publish, submit, upload, share, or otherwise make available on our Services content, such as profile pictures, data, photos, images, music, videos, comments, questions, messages, works of authorship and other content or information, and you may also provide similar content as a part of our Member Stories or Member Sessions programs, or similar programs involving the promotion or featuring of Members (all of which we refer to as “Member Content”). You own your Member Content. If your Account is closed or suspended for an extended period of time, we will permanently delete your Account or your Member Content in accordance with our general business practices.

License You Grant to Us. By using our Services, you grant us a royalty-free, sublicensable, non-exclusive, worldwide license to use, reproduce, modify, publish, translate, distribute, publicly perform, publicly display, and make derivative works of your Member Content, including the name, image, voice, and/or likeness of any individual included in your Member Content, in whole or in part, and in any form, media or technology, whether now known or developed in the future, in connection with our Services and our business. By submitting your Member Content to any forums, comments, or any other area on our Services, you consent to us identifying you by your HireAcross username (which may be a pseudonym) in connection with your Member Content. You waive any moral or other author’s rights you may have in connection with any of these uses of your Member Content.

License Grant to Other Members. You grant each Member a non-exclusive license to access your Member Content through our Services and to use, reproduce, distribute, display, make derivative works of, and perform such Member Content as permitted by our Services and this Agreement, solely for non-commercial purposes. No Member is granted any rights to use another Member’s Member Content, in any manner, for commercial purposes.

Member Promotion. If you participate in our Member Stories or Member Sessions programs or similar programs involving the promotion or featuring of Members (all of which, we refer to as “Member Promotion”), you grant us the right and license to use the trade names, trademarks, service marks, publicity rights, privacy rights, persona, performance, recordings, biographical information, indicia of identity, and logos associated with you, as well as any of your Member Content, in connection with your Member Promotion.

Rights and Permissions. If you post, share, or distribute any Member Content, you represent and warrant that you have all necessary rights and permissions in your Member Content for it to be used in accordance with these Terms without violating the rights of others, including all necessary rights and permissions under: (a) any performance, mechanical, and sound recording rights in musical compositions and sound recordings included in your Member Content; (b) any rights of privacy or publicity with respect to the name, image, and likeness of any individual included in your Member Content; and (c) any moral, droit moral, or authors rights to works of authorship included in your Member Content.

Responsibility for Your Member Content. You are solely responsible for your Member Content and any issues that may result from your posting of your Member Content. You acknowledge that Member Content you post on our Services is public and can be seen and used by us and others, unless otherwise allowed by our Services. We have no obligation to review or monitor your Member Content.

No Storage. We aren’t obligated to store any of your Member Content posted to our Services.


You have a limited right to use our Services on your devices. From time to time, we may also give you access to Beta Services (defined below).

HireAcross Services. Subject to these Terms, we grant you a non-exclusive, limited, non-transferable, freely revocable license to use our Services on your devices for your personal and internal use only as intended and as allowed by our Services. To use our websites or mobile apps, you must have a compatible device. We may from time to time require you to upgrade your version of our mobile app. In all instances, we (or our third-party partners) keep all right, title, and interest in our websites and mobile app (including all copies).

Beta Services. We may offer certain Services that allow you to access and use certain features, technologies, and/or services that are not yet commercially released (our “Beta Services”). You have a limited license to use any Beta Services we make available to you, which will automatically terminate upon the release of a generally commercially available version of the Beta Services or whenever we determine (“Beta Period”). We may revoke or modify access to any Beta Services at any time for any reason. Our Beta Services (including any information or data about or relating to them), and your beta test results or feedback are our confidential information (our “Beta Confidential Information”). If you use any of our Beta Services, you agree: (a) to keep all Beta Confidential Information strictly confidential; (b) not to use any such information for your own use or for any purpose outside of those allowed by us, and (c) to promptly delete and destroy all such information, upon our request or upon expiration of any Beta Period.


We own rights in and to all of our HireAcross Property and HireAcross Marks. Do not use these without our permission. Also, if you give us ideas related to our Services or business, you grant us the right to use them, including incorporating them into our Services and business.

HireAcross Property. Except for Member Content, our Services and all associated materials and intellectual property rights, including software, images, text, photos, audio, videos, music and HireAcross Marks (“HireAcross Property”) are our or our licensors’ exclusive property. To be clear, other Members own their own Member Content, and you own your Member Content. Except for the specific licenses we grant you under these Terms, we are not providing or granting you licenses to any intellectual property rights. Use of HireAcross Property for any purpose not specifically allowed by these Terms is strictly prohibited. Visual Supply Company, HireAcross, and all related graphics, logos, service marks and trade names used on or in connection with the Services (“HireAcross Marks”) are our trademarks.

Feedback. You may choose to or we may invite you to submit feedback, comments, suggestions, or improvements about us, our Services, our Beta Services, or our other products or services (“Feedback”), such as by participating in a voluntary Member research discussion. If you choose to participate or otherwise provide Feedback, you grant us a royalty-free, sublicensable, non-exclusive, worldwide license to use and otherwise exploit any Feedback as we see fit without restriction. You agree to keep all information about HireAcross (such as our future product plans) that you may receive in connection with any research discussion strictly confidential and, if asked, to return or delete all such confidential information. We may record you during the research discussion to save time and to better understand your Feedback. You give us consent to record your image, voice, likeness and activities during your participation in the research discussion through photographs, videos, audio recordings, written notes, and/or any other method. You agree that HireAcross exclusively owns such recordings and is free to use them for research, development, or other similar purposes without restriction. If we wish to use your name or likeness for any external marketing purposes, we will ask for your consent at that time.


From time to time, we may provide or share third-party links on our Services (“Third-Party Links”). We do not control and are not responsible for third-party products, services, or content made accessible via those Third-Party Links. By accessing any such Third-Party Links, you agree to be bound by such third party’s terms and conditions.


You are responsible for all your activities while using our Services, including what you copy, share, upload, download, attach, send, receive, and record and any harmful or unlawful content or conduct. You will also be liable for any related costs, damages, or other effects.

You agree to defend, indemnify, and hold us, our subsidiaries, and other affiliated companies, and our respective subsidiaries, employees, contractors, agents, officers and directors harmless from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses (including attorney’s fees) arising from: (a) your use of and access to our Services; (b) your violation of this Agreement; (c) any damage or violation of any third-party right, including rights of publicity, privacy or intellectual property right caused by you or your Member Content; (d) your violation of any applicable law, rule or regulation; or (e) your use of or access to any Third-Party Links or your dealings with such third parties.


Our Services (including Beta Services) are provided to you on an “as is” and “as available” basis, and they may be interrupted or unavailable at times.

You expressly understand and agree that to the extent permitted by law, your use of our Services is at your sole risk. To the maximum extent permitted by law, we expressly disclaim all warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, or non-infringement. no advice or information, whether oral or written, obtained by you from us or through our Services will create any warranty not expressly stated in these Terms.

Without limiting the foregoing, we (including our subsidiaries and licensors) do not warrant that any HireAcross Property, our Services, or Member Content is accurate, reliable, or correct; that our Services will meet your requirements or will be available at any particular time or location, uninterrupted or secure; that any defects or errors will be corrected; or that our Services are free of viruses or other harmful components. Any content you obtain through our Services is at your own risk.


We are responsible only to the limited extent specifically stated in these Terms for any damages that occur from your use of our Services.

Exclusion of Liability. In no event will we (including our affiliates, agents, directors, employees, suppliers, or licensors) be liable for any indirect, punitive, incidental, special, consequential, or exemplary damages you might experience from our services, including damages for loss of profits, lost business opportunities, reputation, loss of data, or any theory of liability.

Limitation on Damages. In no event will we (including our affiliates, agents, directors, employees, suppliers, or licensors) be liable to you for any claims, proceedings, liabilities, obligations, damages, losses or costs in an amount exceeding amounts you paid to us during the 12 months preceding the events giving rise to the claim or $100.00, whichever is greater.

Basis of the Bargain. The limitations of damages set forth above are fundamental elements of the basis of the bargain between you and HireAcross. This limitation of liability section applies whether the alleged liability is based on contract, tort, negligence, strict liability, or any other basis, even if we have been advised of the possibility of such damage. The foregoing limitation of liability will apply to the fullest extent permitted by law in the applicable jurisdiction.


You can terminate your Account whenever you choose. We may terminate your Account at any time for any reason.

Term. These Terms apply beginning on the date you first used our Services or the date you accepted these Terms, whichever came first, and will continue to apply until terminated.

Termination of Services by HireAcross. We may terminate this Agreement or your ability to access or use any or all of our Services at any time for any reason, including if payment cannot be charged to your Payment Information for any reason, if you have violated these Terms, or if we are legally required to do so.

Termination by You. If you want to terminate this Agreement, you can do so by taking the following steps:

  • notifying us at any time to hello@hireacross.com
  • terminating your Account for all our Services that you use.

Survival. All provisions of this Agreement that need to continue will continue following termination of this Agreement, including ownership provisions, warranty disclaimers, arbitration and governing law, and limitations of liability.


Please read the following arbitration agreement (“Arbitration Agreement”) carefully. It requires you to arbitrate disputes between you and HireAcross, which means you will only be able to pursue claims and seek relief against us on an individual basis through arbitration. You are also waiving your right to seek relief in a court of law and to have a jury trial.

Applicability of Arbitration Agreement. You agree that any dispute, claim, or request for relief relating in any way to your access or use of our Services, to any products sold or distributed through our Services, or to any aspect of your relationship with us, will be resolved by binding arbitration, rather than in court, except that: (a) you may bring claims in small claims court if your claims qualify; and (b) you and HireAcross can seek equitable relief in court for infringement or other misuse of intellectual property rights (such as trademarks, trade secrets, copyrights, and patents). This Arbitration Agreement applies, without limitation, to all disputes or claims and requests for relief that originated or were claimed before the effective date of this Agreement or any prior version of this Agreement.

Arbitration Rules and Forum. The Federal Arbitration Act applies to the interpretation and enforcement of this Arbitration Agreement. To begin an arbitration proceeding, you must send a letter requesting arbitration and describing your claim to our registered agent at National Registered Agents, Inc., 160 Greentree Drive, Suite 101, Dover, DE 19904. The arbitration will be conducted by JAMS, an established alternative dispute resolution provider. Disputes involving claims, counterclaims, or requests for relief under $250,000, not inclusive of attorneys’ fees and interest, shall be subject to JAMS’s most current version of the Streamlined Arbitration Rules and procedures available at https://www.jamsadr.com/rules-streamlined-arbitration/. All other disputes shall be subject to JAMS’s most current version of the Comprehensive Arbitration Rules and Procedures, available at https://www.jamsadr.com/rules-comprehensive-arbitration/. JAMS’s rules are also available at www.jamsadr.com or by calling JAMS at 800-352-5267.

If JAMS is unable to handle the matter, you and HireAcross will work together to select an alternative arbitral forum. If the arbitrator finds that you cannot afford to pay their filing, administrative, hearing and/or other fees and you cannot obtain a waiver, we will pay them for you. In addition, we will reimburse all such JAMS’ filing, administrative, hearing and/or other fees totaling less than $10,000, unless the arbitrator determines that your claims are frivolous. You may choose to have the arbitration conducted by telephone, based on written submissions, or in person in the country where you live or at another mutually agreed location. Any judgment on the award rendered by the arbitrator may be entered in any court of competent jurisdiction.

Authority of Arbitrator. The arbitrator shall have exclusive authority to: (a) determine the scope and enforceability of this Arbitration Agreement; and (b) resolve any dispute related to the interpretation, applicability, enforceability, or formation of this Arbitration Agreement. The arbitration will decide each of your and HireAcross’s rights and liabilities, if any. The arbitration proceeding will not be consolidated or joined with any other matters or parties. The arbitrator will have the authority to grant motions resolving any claim, to award monetary damages, and to grant any non-monetary remedy or relief available under applicable law, the arbitral forum’s rules, and this Agreement. The arbitrator will issue a written award and decision describing the essential findings and conclusions underlying any award, including the calculation of any damages. The award of the arbitrator is final and binding upon both you and HireAcross.

Waiver of Jury Trial. You and HireAcross both waive any constitutional and statutory rights to sue in court and have a trial in front of a judge or a jury. You and HireAcross instead choose that all disputes, claims, or requests for relief will be resolved by arbitration, except as specified above. An arbitrator can award the same damages and relief as a court and must follow our Agreement as a court would.

Waiver of Class or Other Non-Individualized Relief. All disputes, claims, and requests for relief within the scope of this Arbitration Agreement must be arbitrated on an individual basis and not on a class or collective basis. Only individual relief is available. Claims of more than one Member cannot be arbitrated or consolidated with those of another Member. If the arbitrator issues a decision that enforcement of these provisions is not applicable to a specific dispute, claim or request for relief, then only those specific issues will be removed and brought into the state or federal courts of the State of California.

30-Day Right to Opt Out. You have the right to opt out of the provisions of this Arbitration Agreement by sending written notice of your decision to opt out to hello@hireacross.com, within 30 days after you agree to these Terms and this Arbitration Agreement. Your notice must include your name and address, your HireAcross username (if any), the email address used to set up your Account, and an unequivocal statement that you want to opt out of this Arbitration Agreement. Opting out of this Arbitration Agreement has no effect on any other agreements that you currently have with us, including the rest of these Terms, or may enter in the future with us.

Modifications. If we make any material change to this Arbitration Agreement, you may reject that change within thirty (30) days of such change becoming effective by writing us at the following address: HireAcross, 855 61st, Oakland, CA 94608, Attn: Legal - Arbitration Opt Out.


This section provides important legal information which you should review, including your agreement to receive electronic communications from us.

Assignment. You may not transfer or assign this Agreement, including any rights or licenses granted to you by these Terms. We may assign or transfer this Agreement without restriction.

Changes to the Agreement. These terms are subject to change at any time. When changes are made, we will provide a new copy of the updated terms on our Services. Any changes will be effective immediately for new Members and effective for continuing Members upon the earliest of: (1) thirty (30) days after posting notice of such changes on the Services; (2) thirty (30) days after dispatch of an email notice of such changes to you; or (3) your consent to the updated Terms, if applicable.

Your continued use of our Services indicates your acceptance of any changes. If you do not agree to any changes after receiving a notice, don’t continue using the Services. Please regularly check our Services to view the then-current terms.

Electronic Communications. By using our Services, you agree to receive communications from us or our affiliated companies, including via electronic means. Texts, calls or other messages may be generated by automatic telephone dialing systems. Standard text messaging charges applied by your cell phone carrier will apply to text messages that we send. You consent to receive communications from HireAcross in an electronic form, and you agree that all terms and conditions, agreements, notices, disclosures, and other communications that HireAcross provides to you electronically satisfy any legal requirement that we are communicating to you in writing. The foregoing does not affect your statutory rights. If you wish to opt out of promotional emails, you can unsubscribe from our promotional email list by following the Unsubscribe options in the promotional email.

Limitation Period. You and HireAcross both agree that any cause of action arising out of or related to the terms, our services or the content must commence within one (1) year after the cause of action accrues. otherwise, such cause of action is permanently barred.

Governing Law and Venue. These terms and any related action will be governed and interpreted by and under the laws of the State of California, consistent with the Federal Arbitration Act, other than conflict of laws principles. To the extent you and HireAcross are permitted to initiate litigation in a court, you and HireAcross both agree that all claims and disputes between you and HireAcross will be litigated exclusively in the state or federal courts located in Alameda County, California.

Notice. If we require that you provide an email address, you must provide us with your most current email address. If the last email address you provided to us is invalid or doesn’t deliver our notices, our notice is effective upon dispatch. You can give us notice at the following address: 1500 Broadway, Suite 300, Oakland, CA 94612, Attn: Legal. Notice is effective upon our receipt of delivery by a nationally recognized overnight delivery service or first class postage prepaid mail at the above address.

International Members. Our Services are controlled and operated from the United States (U.S.) and are directed to individuals, companies, and other entities in the U.S., unless we otherwise specify. We make no guarantees that our Services are appropriate or available for use in other locations. Those who use our Services from other locations do so voluntarily and are responsible for compliance with all applicable U.S. and local laws and regulations. Don’t use our Services if you are located or reside in a country or territory subject to an embargo by the U.S. government (including Cuba, Iran, North Korea, Syria, or the Crimea, Donetsk and Luhansk Regions) (“Embargoed Countries”) or that has been designated by the U.S. government as a “terrorist supporting” region, or are an individual or entity designated as a blocked or prohibited party by the U.S. government, including (a) designation on the Specially Designated National and Blocked Persons (“SDN”) List, (b) Foreign Sanctions Evaders List by the Office of Foreign Assets Control of the U.S. Treasury Department (“OFAC”), (c) the Entity List, (d) Denied Persons List, or (e) Unverified List by the Bureau of Industry and Security of the U.S. Commerce Department (“BIS”) (collectively, “Prohibited Party Lists”).

Export Control. Our Services are subject to U.S. export control and trade sanctions laws and regulations, which you must comply with. Don’t use, export, import, or transfer our Services (including any technology), except as authorized or approved by U.S. law and any other applicable laws. In particular, our Services may not be exported or re-exported: (a) to any Embargoed Countries; or (b) to any individual or entity on any Prohibited Party Lists. By using our Services, you represent and warrant that you are not located in an Embargoed Country and you are not on any Prohibited Party Lists.

Entire Agreement; Severability. These Terms, together with any amendments and any additional agreements you may enter into with us in connection with the Services, serve as the entire agreement between you and HireAcross relating to our Services. If any provision of this Agreement is deemed invalid by a court of competent jurisdiction, the remaining valid provisions will be in full force and effect.

No Waiver. No waiver of any term of this Agreement or failure to assert a right or provision will constitute a future or ongoing waiver of such term (or any other term) or such right or provision.

App Stores. If you download and access our Services through the Apple App Store (an “App Store Sourced Software”), you will only use the App Store Sourced Software (a) on an Apple-branded product that runs the iOS (Apple’s proprietary operating system) and (b) as permitted by the “Usage Rules” set forth in the Apple Media Services Terms of Service. If you download and access our Services from the Google Play store (a “Google Play Sourced Application”), you may have additional license rights on a shared basis within your designated family group. The availability of our Services are dependent on the third party from whom you received a software license, e.g., the Apple App Store or Google Play (each, an “App Store”). You acknowledge that the applicable App Store has no responsibility for furnishing any maintenance and support services with respect to our Services, nor for addressing any claims by you or any third-party relating to the Services, or your possession or use of our Services.

You agree to comply at all times with all terms required by the applicable App Store when using any of our Services, including our mobile app. You acknowledge that the applicable App Store (and its subsidiaries) are third-party beneficiaries of this Agreement.

Contact Us. Please contact us with any questions regarding these Terms or our Services by emailing hello@HireAcross.com